Luke Roberts

Across two decades, Luke has helped people through all kinds of life changes. Some were planned, like upsizing, building, or buying a first home. Others were unexpected and needed a bit more care and guidance. He has also supported clients with specialised housing needs, including disability housing, and has often sourced properties that were difficult to find through the usual channels. His style is straightforward: communicate clearly, be honest, and make the process as stress‑free as possible.

Luke isn’t the loud, high‑pressure type of agent. He’s naturally more reserved and thoughtful, and he prefers to listen first before offering advice. Clients often say they appreciate his calm approach, especially during stressful or uncertain transitions. He focuses on understanding what people actually need rather than trying to push them in a direction that doesn’t fit.

His time in government property gave him a strong understanding of contracts, compliance, accessibility requirements, acquisitions, disposals, and the practical realities of managing large and diverse housing portfolios. That experience helps him give clients solid, realistic advice without the jargon.

Luke created New Ground Real Estate because he wanted to offer a more personal, founder‑led service. He wanted a place where people feel supported through whatever transition they’re facing, whether it’s a fresh start, a growing family, a change in circumstances, or simply wanting something new. His focus is on making the shift feel manageable and well‑supported from beginning to end.

He brings a calm, reliable, and down‑to‑earth approach to every interaction, aiming to deliver a smooth and well‑communicated experience for anyone buying, selling, or trying to find the right property in South East Queensland